THE BRITISH LIBRARY
 

Character Display Help


Why am I seeing strange characters, boxes, or numbers on my screen?

Some languages or individual letters will not display correctly on all Web browsers. To display them correctly, you should use one of the browsers listed below, set to use Unicode (UTF-8 character set), and have a suitable font available.


Which languages may have display problems?

Languages in non-Latin scripts, such as Greek, Hebrew and Russian.

Languages in Latin script but with characters that are not in the English alphabet.

Transliterated Russian or Hebrew.

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Which browsers can I use?

The following browsers (and presumably any later versions) will display non-Western European languages correctly:

  • Microsoft Internet Explorer 5.x and 6.x
  • Netscape 6.x and 7.x
  • Mozilla 1.0
  • Opera 6.x (Windows only)
  • OmniWeb 4.x (Mac only)

Further information can be found on the Netscape and Internet Explorer sites.


How can I make the accepted browsers work properly?

Windows 95/98/NT/ME/2000/XP users - Pick the browser you are using from the following:

Microsoft Internet Explorer 5.x and 6.x | Netscape 6.x | Netscape 7.x | Mozilla 1.0 | Opera 6.x

Macintosh users - Pick the version of the Mac OS that you use from the following:

Mac OS 9.x | Mac OS X

Microsoft Internet Explorer (IE) 5.x and 6.x

  • Step 1: Install the Reader Sans font  and/or the Arial Unicode MS font
  • Step 2: From the top menu bar of IE, choose View > Encoding
  • Step 3: From the Encoding list, make sure UTF-8 is selected

Netscape 6.x

Netscape 7.x

Mozilla 1.0

Opera 6.x

  • Step 1: Install the Reader Sans font  and/or the Arial Unicode MS font
  • Step 2: From the menu bar of Opera choose
    File > Preferences... > Network > Browser identifier > Identify as Opera
  • Step 3: View > Encoding > Automatic detection

Mac OS 9.x users - Pick the browser you are using from the following:

Microsoft Internet Explorer 5.x | Netscape 6.x | Netscape 7.x | Mozilla 1.0 | 

Microsoft Internet Explorer 5.x

Netscape 6.x

  • Step 1: Install Language Kits
  • Step 2: From the menu bar of Netscape choose
    View > Character Coding > Auto-Detect > All

Netscape 7.x

  • Step 1: Install Language Kits
  • Step 2: From the menu bar of Netscape choose
    View > Character Coding > Auto-Detect > Universal

Mozilla 1.0

  • Step 1: Install Language Kits
  • Step 2: From the menu bar of Mozilla choose
    View > Character Coding > Auto-Detect > Universal

Installing Language kits for Mac OS9

All browsers running under Macintosh OS 9.x require the installation of Language Kits to provide the fonts necessary to display non-Western European languages.

  1. Insert the Mac OS 9 installation CD
  2. Double click on "Mac OS Install" icon of the installation CD
  3. Continue through the prompts until the "Install Software" dialogue box
  4. Click the "Customize" button to display the "Custom installation and Removal" dialogue
  5. Select the Language Kits component (and unselect any other previously selected components)
  6. Change the installation mode from "None Selected" to "Customized Installation..."
  7. Select all of the languages, and click "OK" to return to the "Custom Installation and Removal" dialogue
  8. Click the "Start" button

The Language Kit installation may require a restart of the machine to take effect.


Mac OS X users - Pick the browser you are using from the following:

Microsoft Internet Explorer 5.x | Netscape 6.x | Netscape 7.x | Mozilla 1.0 |  OmniWeb 4.x

The default installation of Mac OS X includes support for many of the non-Western European languages. However, additional fonts may be necessary to allow the browsers to display diacritics and other special symbols used in transliterations. (See Update Language Support .)

Microsoft Internet Explorer 5.x

Netscape 6.x

  • Step 1: Update language support
  • Step 2: From the menu bar of Netscape choose
    View > Character Coding > Auto-Detect > All

Netscape 7.x

  • Step 1: Update language support
  • Step 2: From the menu bar of Netscape choose
    View > Character Coding > Auto-Detect > Universal

Mozilla 1.0

  • Step 1: Update language support
  • Step 2: From the menu bar of Mozilla choose
    View > Character Coding > Auto-Detect > Universal

OmniWeb 4.x

  • Step 1: Update language support
  • Step 2: From the menu bar of OmniWeb choose
    OmniWeb > Preferences... > Compatibility >
    Identify to HTTP servers as: OmniWeb

Update language support

All browsers running under Macintosh OS X will benefit from installing all available updates to language support. The operating system can automatically detect and install appropriate language support options from the Apple site; no installation CD is required:

  • Step 1: Click [Apple symbol in the Menu bar] > System Preferences...
  • Step 2: In the Software Update dialogue box, select "Manual" and click the "Update Now" button
  • Step 3: Select all of the language support updates and click the "Install" button

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Which fonts are available to download?

All browsers running under Windows 95/98/NT/ME/2000/XP work best with the installation of the Arial Unicode MS font. This font supports all 51,180 characters defined in Unicode 2.0.  It is available on the CD that comes with the following Microsoft products:

  • Publisher 2002
  • Office 2000 Professional
  • Office XP

If you do not own one of the Microsoft products that provide the MS Arial Unicode font, there are some alternatives available from the Display Problems? section of the Unicode site.

You can download the Reader Sans font from the British Library.  This is a rich font that includes Greek, Russian, Hebrew, Old Church Slavonic, and Latin contractions. To download, click on the link and select 'Save' or right click and select 'Save target as...'; then save the file on your hard drive (normally the C drive) in 'Windows/Fonts'. Download the Reader Sans font.

For further information on browsers and available fonts, go to the excellent site: Alan Wood’s Unicode Resources.

Contents of this page (with some adaptations) with kind permission of Harvard University Hollis catalogue.

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